Refund & Return Policy

This policy explains what can be returned, how to start a return, and how long a refund takes to reach your card. It forms part of the Terms & Conditions for onlinetacticalsupply.com, operated by JTB Marina Enterprises LLC.

What can be returned

Both opened and unopened products are eligible for return. Items may be returned within 30 days of delivery for a refund of the purchase price, less original shipping. Return shipping costs are the customer's responsibility unless the item arrived damaged or defective.

How to start a return

Contact customer service and we will begin the return for you. Call (855) 200-0672 or email hi@onlinetacticalsupply.com.

How long refunds take

Refunds are processed the same day, either while you are on the call with us or when we reply to you by email.

Once a refund has been processed, it can take up to 7 business days to be credited to the card used for the transaction. Depending on your financial institution it may appear sooner, or take longer.

Billing statement

Your credit card statement will reflect a charge from onlinetacticalsupply

Return address

212 Longwood Dr, Manalapan, NJ 07726, USA.

Questions

Call (855) 200-0672 or email hi@onlinetacticalsupply.com.